Ratings & Reviews

Overall Rating

4(224 reviews)99.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Dawson T. - |Recommended: YesWell I have only been here ... — Well I have only been here a couple of days officially but I am very pleased with my experience so far. Love the location and seems like a quiet safe community
response from property -Dawson, we're so grateful to have you part of our community. Thank you for taking the time to share your feedback with us. Please let us know if there is anything we may assist you with as you continue to settle into your new home.
Review From Modern Messagesubmitted by Alexander S. - |Recommended: YesIt is really good. The staf... — It is really good. The staff is kind and helpful. The maintenance is Good. It’s not noisy. It has a good location. Overall is really good. It can improve a little but it’s good
response from property -Alexander, we're delighted to know that you feel right at home in our ideally located, well-kept, peaceful community with our responsive team. If there is anything that could nudge your satisfaction even higher, please stop by the office to let us know. It's great to have you here.
Review From Modern Messagesubmitted by Jordan B. - |Recommended: YesMoved in about a month ago ... — Moved in about a month ago and love all of the new Stainless steel appliances and the repainted walls No noise issues at all, very nice and quiet.
Review From Modern Messagesubmitted by Jane D. - |Recommended: YesLove the hours of the leasi... — Love the hours of the leasing office and very nice clean community. Love the under garage feature. Wish the parking lot was more clean from snow.
Review From Modern Messagesubmitted by Brandon W. - |Recommended: YesA lot of great events, priz... — A lot of great events, prizes, and incentives. A hard working staff I’ve seen a few problem areas get the attention they needed. I’ve seen a lot of good changes lately.
Review From Modern Messagesubmitted by Regina T. - |Recommended: YesI love living here, The off... — I love living here, The office staff is great, they listen and follow through. Great location. They just had a Holiday dinner for all residents and it was greatly appreciated
Review From Modern Messagesubmitted by Telayia G. - |Recommended: YesSo far i am having a great ... — So far i am having a great experience living in Twelve 501 Apartments. The maintenance team is amazing, they are always on point when it comes to handling situations that need to be resolved. The apartment is beautiful and the staff at the main office are amazing, especially Megan There are a few issues, that can be resolved and that have been lately The trash chutes pile up really bad sometimes and they cause nets around the building which sometimes get into the apartment complexes or at least ours . The hallways have a really strong smell. The walls are Thin or the people living above us are just always extremely loud one more thing, People at the complex cannot park Other than that its great
response from property -Telayia, thank you for your review and detailed feedback. It is wonderful to hear that the team is amazing and you are loving your home. We have taken your feedback about the trash chutes, hallways, and your neighbors back to our team. Your comfort is our top priority, and as you noted in your review, we strive to resolve concerns promptly. Thank you for bringing all of this to our attention.
Review From Modern Messagesubmitted by Cheryl C. - |Recommended: YesThe staff are generally fri... — The staff are generally friendly and helpful and the hallways and common areas are kept clean and neat. The extras, like the pool and the gym, are all very nice.
response from property -Thank you, Cheryl, for taking the time to compliment our helpful and friendly team members as well as our desirable and well-maintained amenities. Let us know if there's anything else we can do to enhance your comfort even further.
Review From Modern Messagesubmitted by Kina S. - |Recommended: YesIn the past month that I ha... — In the past month that I have lived here, I can say that I like it. The people working in the office are friendly and patient when I ask for help.
response from property -That's really great to hear, Kina! We know choosing a new home can be intimidating sometimes, so our team members work really hard to put our residents' minds at ease. We're here for you!
Review From Modern Messagesubmitted by Jackie P. - |Recommended: YesI just moved in a few days ... — I just moved in a few days ago, but during the whole process, the staff all were so nice and helpful. I love the apartment, have all new appliances and it is a quiet community, not a whole lot of noise
response from property -Welcome to the community, Jackie! We're grateful you selected us for your home, and it's a pleasure to know you are enjoying your time here so far. Please let us know if there is anything we may assist you with as you continue to settle in. Thank you for taking the time to rate our community so highly.
Review From Modern Messagesubmitted by Nicholas A. - |Recommended: YesJust dandy Parking spots a... — Just dandy Parking spots are a little close together. Other then that haven’t had any issues. Seems like they clean every week or every other week so that’s nice
response from property -Nicholas, we appreciate your positive feedback and review. Thank you for letting us know you enjoy living here and for recognizing our team for how hard they work to maintain our beautiful community.
Review From Modern Messagesubmitted by Diego M. - |Recommended: YesUna experiencia única, vivi... — Una experiencia única, viviendo en apartamentos 501 twelge todo me ha parecido espectacular y estoy muy agradecido con todo, espero poder seguir viviendo aca
Review From Modern Messagesubmitted by Jicela V. - |Recommended: YesMuy bonita me perese Excele... — Muy bonita me perese Excelente los apt están muy hermosos tengo 4 años viviendo aquí en estos apartamentos y me encanta y seguiré más tiempo aquí si Dios permite
response from property -Jicela, we are grateful for your kind review as a long term resident of our community. Thank you for taking the time to let us know how we are doing. Jicela, estamos agradecidos por su tipo de evaluacion como un residente a largo plazo de nuestro complejo. Gracias por tomarse el tiempo para hacernos saber como estamos.
Review From Modern Messagesubmitted by Daisy R. - |Recommended: YesI’ve been living at twelve5... — I’ve been living at twelve501 for almost 8 months I’m happy it has improved so much. The parking lot has improved. Its a safe environment.
response from property -Daisy, we are thrilled to hear that you have peace of mind in our community! We're also pleased to know that you're enjoying our community improvements. Rest assured, we will continuously strive to make our community better for our residents. Thank you for the review.
Review From Modern Messagesubmitted by Shantazjha P. - |Recommended: YesRecently moved in but do no... — Recently moved in but do not regret making this my home. I love how friendly the staff are, how well maintained the buildings are, and how fast service orders are responded to.
response from property -Shantazjha, welcome to our community! We are delighted to know that our team is providing prompt and friendly service. Thank you for the review and for the compliments regarding our upkeep.