Ratings & Reviews

Overall Rating

4(230 reviews)99.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Jackie P. - |Recommended: YesI just moved in a few days ... — I just moved in a few days ago, but during the whole process, the staff all were so nice and helpful. I love the apartment, have all new appliances and it is a quiet community, not a whole lot of noise
response from property -Welcome to the community, Jackie! We're grateful you selected us for your home, and it's a pleasure to know you are enjoying your time here so far. Please let us know if there is anything we may assist you with as you continue to settle in. Thank you for taking the time to rate our community so highly.
Review From Modern Messagesubmitted by Nicholas A. - |Recommended: YesJust dandy Parking spots a... — Just dandy Parking spots are a little close together. Other then that haven’t had any issues. Seems like they clean every week or every other week so that’s nice
response from property -Nicholas, we appreciate your positive feedback and review. Thank you for letting us know you enjoy living here and for recognizing our team for how hard they work to maintain our beautiful community.
Review From Modern Messagesubmitted by Diego M. - |Recommended: YesUna experiencia única, vivi... — Una experiencia única, viviendo en apartamentos 501 twelge todo me ha parecido espectacular y estoy muy agradecido con todo, espero poder seguir viviendo aca
Review From Modern Messagesubmitted by Jicela V. - |Recommended: YesMuy bonita me perese Excele... — Muy bonita me perese Excelente los apt están muy hermosos tengo 4 años viviendo aquí en estos apartamentos y me encanta y seguiré más tiempo aquí si Dios permite
response from property -Jicela, we are grateful for your kind review as a long term resident of our community. Thank you for taking the time to let us know how we are doing. Jicela, estamos agradecidos por su tipo de evaluacion como un residente a largo plazo de nuestro complejo. Gracias por tomarse el tiempo para hacernos saber como estamos.
Review From Modern Messagesubmitted by Daisy R. - |Recommended: YesI’ve been living at twelve5... — I’ve been living at twelve501 for almost 8 months I’m happy it has improved so much. The parking lot has improved. Its a safe environment.
response from property -Daisy, we are thrilled to hear that you have peace of mind in our community! We're also pleased to know that you're enjoying our community improvements. Rest assured, we will continuously strive to make our community better for our residents. Thank you for the review.
Review From Modern Messagesubmitted by Shantazjha P. - |Recommended: YesRecently moved in but do no... — Recently moved in but do not regret making this my home. I love how friendly the staff are, how well maintained the buildings are, and how fast service orders are responded to.
response from property -Shantazjha, welcome to our community! We are delighted to know that our team is providing prompt and friendly service. Thank you for the review and for the compliments regarding our upkeep.
Review From Modern Messagesubmitted by Kelli T. - |Recommended: YesMy children and I love livi... — My children and I love living here. There are so many things to do. Our apartment is beautiful, and the views we have from the balconies are amazing
Review From Modern Messagesubmitted by Kmre*@*.Com - |Recommended: YesJust moved in a we love it ... — Just moved in a we love it so far Great location and we love that it's not far from work I'm happy there's underground parking especially with winter coming up
response from property -We are so pleased to welcome you here! It is great to hear that you're loving our convenient location and our underground parking. Thank you for the review, and we hope you are settling in well.
Review From Modern Messagesubmitted by Monica O. - |Recommended: YesNos encanta, las Instalacio... — Nos encanta, las Instalaciones son estupendas. Realmente lo recomendamos para vivir en familia, en verano tenemos una agradable piscina, parrilleras que enriquecen el verano.
response from property -Monica, no podriamos estar mas felices de ver tu comentario y recomendacion. Estamos muy contentos de saber lo feliz que eres en nuestra comunidad. Gracias por compartir sus comentarios favorables.
Review From Modern Messagesubmitted by Elroy E. - |Recommended: YesIn 5 years here the mainten... — In 5 years here the maintenance has improved dramatically. Response time has quickened and staff are very friendly. I have rated you at four because I still have a problem with off-site telephone answering rather than staff in the office. It is frustrating to virtually always being answered by outside personnel.
response from property -Elroy, we are just thrilled to hear from a loyal resident! It's outstanding to know that our maintenance team is providing prompt and courteous service. We hear your concerns regarding our telephone service and are sorry for any inconvenience. We provide this service for the comfort of our residents in order to ensure that someone is available to answer questions promptly. Please know that you may always speak with us directly by stopping by the office or sending an email to twelve501@trinity-pm.com. We'd happy to hear from you anytime.
Review From Modern Messagesubmitted by Rafael M. - |Recommended: YesI like to live in these apa... — I like to live in these apartments because I am on the first floor and I have access to the lawn and I am near the pool it is really very homelyI love it.
response from property -Rafael, we are so glad you feel at home in our apartment community. Thank you for your warm remarks.
Review From Modern Messagesubmitted by Alitia B. - |Recommended: YesThis is my first appointmen... — This is my first appointment since I move from new York 2 years ago and the experience is amazing never really have anything to worry or complain about
response from property -Alitia, thank you for your review and a five-star rating. We are happy you have been pleased with the community since moving here from New York. Please continue to enjoy it!
Review From Modern Messagesubmitted by Winda T. - |Recommended: YesNice i have not problems ... — Nice i have not problems everything are good , everyone are respected each other the place are quite i love it i recommend to who ever want to leave here its nice places
Review From Modern Messagesubmitted by Miranda S. - |Recommended: YesThe office hours allow staf... — The office hours allow staff to be on site often to answer questions. They put on nice community events. Neighbors can be loud. The dog park is nice.
Review From Modern Messagesubmitted by Jayden L. - |Recommended: YesReally enjoying the layout ... — Really enjoying the layout and the kitchen space The staff are extremely amenable, and the community areas are fairly well maintained and updated. There are some renovations occurring, but other than that, it's a wonderful space