Ratings & Reviews

Overall Rating

4(230 reviews)99.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Zayda O. - |Recommended: YesI like it here, it's super ... — I like it here, it's super nice, beautiful apt ,I feel security peace ,I like to much sincerely ,all very organized, the office people really nice person thank you so much twelve 501
response from property -Thank you for your feedback. We are happy to provide an exceptional community experience.
Review From Modern Messagesubmitted by Nuru N. - |Recommended: YesI love staying at these apa... — I love staying at these apartments, the are quick to come when u call them for any problem. The office managements are welcome and always happy when I go in for anything.
response from property -Thank you for your review. We are happy to be of service.
Review From Modern Messagesubmitted by David C. - |Recommended: YesThings is looking up I see ... — Things is looking up I see a big change with this new manager . And I am thankful The secretaries it’s very helpful very friendly I would like to say thanks to the maintenance crew
response from property -Thank you for your feedback. We are happy to be of service.
Review From Modern Messagesubmitted by Yashasvi R. - |Recommended: YesI got a newly renovated apa... — I got a newly renovated apartment which has stainless appliances and new carpet. Service is pretty quick Also the unit Spacious, Descent price and good gesture staff.
response from property -Thank you for your feedback. We hope you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Janeen T. - |Recommended: YesWe are very much enjoying l... — We are very much enjoying living here and the amenities Maintenance has been awesome as well as the office ladies. We do wish the stairways were kept cleaner.
Review From Modern Messagesubmitted by Jonnathan M. - |Recommended: YesFast maintenance response ... — fast maintenance response Quiet place Excellent customer service Emily was very helpful since the day 1 Recommended 100 Don’t thrust in the bad reviews
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Review From Modern Messagesubmitted by Christina V. - |Recommended: YesThe maintenance was a littl... — The maintenance was a little slow in fixing everything in our apartment when first moving in, but once everything was fixed, it feels like home. The garage area could be cleaner, but overall it’s a clean place.
response from property -Thank you for your feedback. We hope you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Christian H. - |Recommended: YesWell apartmet get better. S... — Well apartmet get better. Service. And comunity but rent get high. It has. A good and negative things I get happie. They take. CAre about cleaning. The building but the recidents stilll fury the garbage. Shut. Is. Duty all time Parking spots. Are better. Tooo still small. But better
response from property -Thank you for your feedback. We are happy to be of service.
Review From Modern Messagesubmitted by Rosienna D. - |Recommended: YesI love this place.. great s... — I love this place.. great staff and location. It actually feels like home. I truly have no complaints. And will probably be here for another few years.
response from property -Thank you for your review. We hope you continue to value our convenient location and nearby attractions.
Review From Modern Messagesubmitted by Osman A. - |Recommended: YesAmazing place to stay good ... — Amazing place to stay good neighbors and community, cleaning environment. The most I like about this place is the customer service, quick responding maintenance
response from property -Thank you for your review. We are happy to be of service.
Review From Modern Messagesubmitted by Justin P. - |Recommended: YesOffice staff is awesome and... — Office staff is awesome and the improvements have been fantastic to the property. The maintenance department has been fast and effective and just a great place to live.
response from property -Thank you for your review. We are happy to be of service.
Review From Modern Messagesubmitted by Callan B. - |Recommended: YesWhen first moving in, it wa... — When first moving in, it was a great area and unit. After living there for almost a year, it's a bit different now. There is trash everywhere. The basement elevator area has vomit on the ground from February - it's the end of July.
response from property -Thank you for taking the time to share this feedback with us. Please call our Community Manager directly at (952) 388-2307 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.
Review From Modern Messagesubmitted by Mary K. - |Recommended: YesGood amenities and the offi... — Good amenities and the office staff is very polite. Given that there are so many children, it’s still fairly quiet. Generally the residents are all nice and polite.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Kerin C. - |Recommended: YesStill not happy here. It ha... — Still not happy here. It has been two months today and you guys still haven’t come in and get rid of the dirty smelly water in my dishwasher, my cabinet doors are still not closing and it’s a disgrace. I keep getting promises from you all that maintenance is coming to fix things and they do not show up. I cannot get my apartment together because things need to be done. You guys moved us into an apartment that was not turned over, didn’t get clean, paint or none of that and your previous manager told us she took the blame, we still living here that is so sad. The building the stairs going down to the garage from by my apartment is filthy with bottles, papers etc. I think you need another housekeeper because the one we you have now is not doing a good job at all the building is always a mess. I know I’ll like to live here as long as you all do what you all promises us that you will do. You give me an email address to send a response to and my mail came back because the email address is not good. Please allow me to trust you all.
response from property -We appreciate you taking the time to share this feedback with us. The team at Twelve 501 Apartment Homes takes our reviews very seriously. Please call our Community Manager directly at (952) 388-2307 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.
Review From Modern Messagesubmitted by Abedego N. - |Recommended: YesExcellent residential place... — Excellent residential place so organise and clean enviroment i enjoy. Good parking lot friendly management and staff.ready to help incase need be.
response from property -Thank you for your review. We are happy to be of service.