Ratings & Reviews

Overall Rating

4(230 reviews)99.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Amber T. - |Recommended: YesI love where I live it so p... — I love where I live it so perfect Emily is great you really did something that was great just be there and make sure that everything was perfect.
response from property -Thank you for your review. We are happy to provide exceptional service.
Review From Modern Messagesubmitted by Michael A. - |Recommended: YesThe place is an older compl... — The place is an older complex, so it has its issues but they do a good job of maintaining it. Just before we moved in, they completely remodeled our apartment. Their also great at communicating things that may be wrong with community areas.
response from property -Thank you for your review. We are happy to provide exceptional communication.
Review From Modern Messagesubmitted by Nicole W. - |Recommended: YesTwelve 501 is a clean envir... — Twelve 501 is a clean environment, the staff is very helpful. I like the different floor flan options.. my roommate and i had a very good move in experience.
response from property -Thank you for your review. Please let us know if we may be of further assistance.
Review From Modern Messagesubmitted by Kristin M. - |Recommended: YesI have never had a problem ... — I have never had a problem with anything living here at Twelve501. It has been a great first time apartment renting experience. Thanks Guys
response from property -Thank you for the review and your kind words about our community! We will be sure to share your sentiments with our entire team at Twelve 501 Apartment Homes.
Review From Modern Messagesubmitted by Luciana C. - |Recommended: YesEveryone is so nice They... — Everyone is so nice They have a dog park... They're very caring about the people... They apartments are so pretty inside and out... very good few years here...
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Zulian V. - |Recommended: YesIs my first place I live fo... — Is my first place I live for myself and so happy a gratefully with everything the people the place. The attendance is the better I see. I like the apartments so clean all the time y with the excellent view
response from property -Thank you for your review. We are here to be of service.
Review From Modern Messagesubmitted by Alfredo B. - |Recommended: YesWe love our apartment but t... — We love our apartment but the laundry not good at all. Garage is very dirty. And now too many stuff in the garage you can’t hardly pass thru. Adriana is the best.
response from property -Thank you for bringing this matter to our attention. If you would be willing, please reach out to our Community Manager at (952) 388-2307 to provide us with more details, so that we may continue to improve for all our valued residents.
Review From Modern Messagesubmitted by Mmil*@*.Com - |Recommended: YesIt’s been an ok experience ... — It’s been an ok experience in this community. The halls are dirty, the parking lot is always full, so parking is difficult. People are very loud, and music is always blaring. I love the work they are doing on the landscaping, and painting in the buildings.
response from property -Thank you for sharing these comments. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.
Review From Modern Messagesubmitted by Alexander S. - |Recommended: YesI’ve really enjoy living in... — I’ve really enjoy living in Twelve 501 apartments. The workers and staff are really helpful and careful and the community is nice. It’s not too noisy but it’s not quite either something that I really like. It’s a nice place
response from property -Thank you for your review. We are happy to hear that we are meeting your expectations.
Review From Modern Messagesubmitted by Shayne T. - |Recommended: YesNeeds some work done. Thou... — Needs some work done. Thought that a move in ready apt would have been better prepared. Plumbing needs work in both baths and kitchen. Window is foggy in bedroom and patch jobs on walls aren’t the best.
response from property -We appreciate you taking the time to share this feedback with us. The team at Twelve 501 Apartment Homes takes our reviews very seriously. I see that we do have a work order in the system for your home and we are working to make sure that it completed in a timely manner to make your home comfortable for you. Please let us know if we may further assist you.
Review From Modern Messagesubmitted by Raymond L. - |Recommended: YesI haven't lived here long e... — I haven't lived here long enough to give a good assessment. The rest of this statement is to make up the 140-character minimum I'm at 126th now I'm at a hundred and thirty-nine.
response from property -Thank you for taking the time to share this feedback with us. Please let us know if we may ever be of further assistance.
Review From Modern Messagesubmitted by Jessica S. - |Recommended: YesFriendly staff, very slow m... — Friendly staff, very slow maintenance, hard to find parking, could definitely use more handicap spaces and keep a better eye on if they are being used illegally. I have personally seen 2 vehicles with no handicap ID parked in a handicap space for extended periods of time.
response from property -Thank you for your review. Please let us know if there is anything we may do to better meet your housing needs.
Review From Modern Messagesubmitted by Colton M. - |Recommended: YesFelt welcomed from the firs... — Felt welcomed from the first hmshowing. Was given the keys to my beautiful apartment and felt confident I had made the right choice. Flexible and understanding management.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
Review From Modern Messagesubmitted by Rachael R. - |Recommended: YesRecently moved into the com... — Recently moved into the complex. Still forming my opinion on the building, community, amenities, parks, pool, gym, grounds, apartment layout, etc.
response from property -Thank you for sharing your thoughts. Please let us know if there is anything we may do to better meet your housing needs.
Review From Modern Messagesubmitted by Joanna B. - |Recommended: YesSo far it’s been rough. Del... — So far it’s been rough. Delayed move in, halls smell like weed, old broken down furniture left in halls for over a week, cockroach’s in my kitchen, party room party restroom were gross, just makes us sad.
response from property -Thank you for sharing your experience and bringing your concerns to our attention. Please submit maintenance and pest control requests and we will be happy to further assist you.