Frequently Asked Questions
General
We happily welcome both appointments and walk-ins! Please check out our latest office hours on our website if you plan to stop on by.
Applying is super easy! You can complete your application online at your convenience. We give you several ways to apply online through our website. If you need any assistance along the way, just reach out!
Once you upload all the necessary information, we’ll work on your application quickly! Approval typically takes anywhere from just 5 minutes to up to 24 hours. We’ll keep you in the loop throughout the process!
Absolutely! We understand that everyone’s needs are different, so we offer flexible lease terms to fit your lifestyle. Let’s find the right option for you!
We’ve got several convenient payment options for you! You can pay your rent online, via WIPS, with a money order, or by check. Choose the method that works best for you!
Flex allows you to schedule your monthly payment into two smaller payments, giving you greater financial flexibility. Full monthly rent payments are provided to the property by Flex on the 1st. Sign up is available directly in your RentCafe resident portal and is reviewed for approval by Flex. Flex charges a monthly membership fee based on the amount of the credit line that is approved. The monthly membership fee is up to $14.99. A bill payment fee of 1% of your total rent is also charged, additional card processing fees apply when using a credit card.
Yes, we do require renter’s insurance for your peace of mind. It’s a great way to protect your belongings, and we can provide information on how to get started if you need it!
Currently, all utilities are the resident's responsibility, so they’re not included in your rent.
Setting up utilities is simple! For electricity, you’ll want to contact Dakota Electric. For all other utilities such as water and trash, those are managed through Conservice, and they’ll be applied to your ledger.
You’re welcome to choose any provider available in our area! Just a quick note: satellite dishes aren’t permitted on the property.
Burnsville has many distinct neighborhoods to choose from and has something for everyone. Here are some of the best places to live when you're looking for a Burnsville apartment for rent:
- Portland Avenue / South Burnsville: Situated along Portland Avenue South near the heart of Burnsville, this well-connected area offers residents quick access to Interstate 35W, County Road 42, and Minnesota Valley Transit Authority bus routes, making commutes into Minneapolis and throughout the southern suburbs straightforward. Residents enjoy proximity to Lebanon Hills Regional Park, Crystal Lake, Buck Hill, and Burnsville Center, giving the neighborhood a strong balance of everyday convenience and outdoor recreation.
- Heart of the City / Burnsville Center: Burnsville's walkable downtown district, known as the Heart of the City, is a pedestrian-friendly area with shops, restaurants, the Ames Center performing arts venue, and a lively community atmosphere that sets it apart from the rest of the southern suburbs. Residents appreciate the neighborhood's easy access to major retailers along County Road 42 and the full range of entertainment and dining options that make Burnsville feel like more than just a commuter suburb.
- Eagan: Located just northeast of Burnsville along Interstate 35E and Highway 77, Eagan is one of the Twin Cities' most dynamic suburban communities with a strong corporate employment base, well-maintained parks, and a wide range of dining and retail options. Residents enjoy proximity to Thomson Reuters, Blue Cross Blue Shield of Minnesota, and major employers in the I-35E corridor, along with excellent schools and a highly connected suburban lifestyle.
- Bloomington: Situated just north of Burnsville along I-35W and Highway 77, Bloomington is home to the Mall of America, Nickelodeon Universe, the Minnesota Valley National Wildlife Refuge, and a wide range of corporate employers in one of the Twin Cities' most recognizable suburban destinations. Residents enjoy the full amenity landscape of a major suburban hub, with easy access south to Burnsville and north to Minneapolis.
Burnsville offers a welcoming suburban lifestyle with an impressive combination of outdoor recreation, strong schools, easy access to the Twin Cities, and a city that takes quality of life seriously. Whether you are commuting to major employers in the southern metro, exploring Lebanon Hills Regional Park, catching a show at the Ames Center, or hitting the slopes at Buck Hill, Burnsville delivers more than most suburbs its size. Here are some of the standout features that make Burnsville a great place to call home:
- Ideal Location: Twelve 501 Apartment Homes sits at 12501 Portland Avenue in Burnsville, with quick access to Interstate 35W and County Road 42 placing residents just minutes from M Health Fairview Ridges Hospital, Northern Tool and Equipment, and Collins Aerospace. Minnesota Valley Transit Authority bus routes along Portland Avenue make car-free commuting straightforward, and Downtown Minneapolis is accessible in under 30 minutes via I-35W.
- Outdoor Adventures: Burnsville's 1,800 acres of parkland spread across 79 public parks give residents an exceptional outdoor lifestyle right within the city. Residents can hike and bike at Lebanon Hills Regional Park, swim and boat at Crystal Lake, explore the trails of the Minnesota Valley National Wildlife Refuge, ski and snowboard at Buck Hill in winter, and mountain bike the same trails in summer. The Minnesota River Bottoms Trails offer miles of scenic riverside paths just minutes from home.
- Premium Living: Burnsville delivers a high quality of life at a cost of living that is meaningfully more affordable than Minneapolis, making it one of the most appealing suburbs in the Twin Cities metro for renters who want space, amenities, and easy city access without the downtown price tag. The city's strong school district, ISD 191, adds to its reputation as a well-rounded community for residents at every life stage.
- Local Community: Burnsville has a warm, active community identity anchored by events at the Ames Center, summer activities at Buck Hill, family-friendly programming at the Family Aquatic Center, and a thriving local dining and entertainment scene that makes the city feel genuinely alive. From board game cafes and brewpubs within a mile and a half of home to the natural beauty of Crystal Lake and Lebanon Hills, there is always something worth doing in Burnsville.
There are many fun activities to do in Burnsville! Twelve 501's location along Portland Avenue puts residents close to Lebanon Hills Regional Park, Crystal Lake, and some of the southern metro's best parks, entertainment, and recreation destinations. Major attractions and activities in the area include:
- Lebanon Hills Regional Park
- Buck Hill
- Crystal Lake
- Ames Center Performing Arts
- Minnesota Zoo
- Minnesota Valley National Wildlife Refuge
- Burnsville Family Aquatic Center
- Great Wolf Lodge Water Park Minnesota
Twelve 501 Apartment Homes is only minutes from the region's top employers. The proximity to Interstate 35W and County Road 42 gives residents easy access to healthcare, aerospace, manufacturing, technology, and corporate employers, like:
- M Health Fairview Ridges Hospital
- Collins Aerospace
- Northern Tool and Equipment
- Ames Construction
- Thomson Reuters
- Blue Cross Blue Shield of Minnesota
- Delta Dental
- Lockheed Martin
- Mall of America
- Minneapolis Saint Paul International Airport
At Twelve 501 Apartment Homes, you'll find a variety of amenities that make living in vibrant Burnsville even better, such as:
- Pool and Sundeck: Our refreshing pool and sundeck give residents a relaxing outdoor retreat right within the community. Whether you are cooling off on a warm Minnesota summer afternoon or simply soaking up the sun between weekend activities, it is one of those amenities that makes the warmer months at Twelve 501 feel genuinely enjoyable.
- Tennis and Volleyball Courts: For residents who love to stay active, on-site tennis and volleyball courts make it easy to get a game in without driving across town. It is the kind of amenity that turns an ordinary afternoon into something a little more fun.
- Dog Park and Agility Course: Twelve 501's on-site dog park and agility course give your pets a dedicated space to run, play, and stay active right within the community. With Lincoln Park Dog Park just 2.4 miles away as well, dog owners in Burnsville will feel right at home here.
- Spacious Apartment Interiors: Each one-, two-, and three-bedroom floor plan at Twelve 501 features large closets, a private patio or balcony, individual climate control, a separate dining area, and vaulted ceilings that give every home an open, airy feel. Select homes also include stainless steel appliances and a fireplace, adding a polished, comfortable finish to the living experience.
Amenities
We have some fantastic amenities for you to enjoy! You’ll find a 24-hour gym, a refreshing pool, a BBQ area for those sunny days, a tennis court, a dog park for your furry friends, a volleyball court, and even a party room available for rent. There’s something for everyone!
Absolutely! We offer free parking in our community, and if you prefer a garage, that’s available for just $35 a month.
We provide shared laundry facilities onsite. It’s a great way to meet your neighbors while getting your laundry done!
Pet Policy
Yes, we’re proud to be a pet-friendly community! Plus, we have a pet park right here on-site, so your furry companions can have their fun too!
Location
Our community is surrounded by vibrant shopping areas and delicious restaurants, plus we’re conveniently located near the Mall of America and Eagan Outlets. There’s always something exciting to explore!
We’re in the Burnsville School District, offering great educational opportunities for families in our community.
You’ll find Cub Foods just three blocks away, and there are multiple shopping areas within 2 to 5 miles. Everything you need is close by!
Maintenance
Yes, we do! Our on-site maintenance team is here to help with any issues that may arise.
For any maintenance concerns, just reach out to our office, and we’ll take care of it!
Yes, we ask that you’re present when a service technician comes to perform work. This way, you can discuss any specific concerns directly!
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Our team is always ready to answer your questions.